Self-Exclusion
If you feel you are at risk of developing a gambling problem or believe you currently have a gambling problem, please consider using Self-Exclusion which prevents you from gambling with bet365 for a specified period of 6 months, 1 year, 2 years, 5 years or indefinitely.
Alternatively, you can enrol in the Ohio Voluntary Exclusion Program by following the instructions on the TimeOutOhio site here
If you want to stop playing for other reasons, please consider a Time-Out or using Account Closure.
What happens when you self-exclude?
During a period of Self-Exclusion you will not be able to use your account for betting, although you will still be able to login and withdraw any remaining balance. It will not be possible to re-open your account for any reason. bet365 will do all it can to prevent new accounts being opened.
You can self-exclude your account in the “Gaming Controls” section in the Account Menu by choosing Self-Exclusion.
Next steps
While we will remove you from our marketing databases, we also suggest that you remove bet365 from your notifications and delete/uninstall all bet365 apps and downloads, as well as blocking/unfollowing bet365 social media accounts. You may also wish to consider installing software that blocks access to gambling websites, click here for more information.
We recommend that you seek support from a problem gambling support service to help you deal with your problem.
Alternatively, you can contact our customer care team for assistance and further information.
Time Out Ohio
If you are considering Self-Exclusion, you may wish to enroll in Ohio's Self-Exclusion program, Time Out Ohio managed by the Ohio Casino Control Commission at www.timeoutohio.com.
This will allow you to self-exclude for a period of 1 year, 5 years or permanently and will prevent you from gambling with bet365 in all licenced states and all Licensees operating in Ohio for your selected period of time.
Time Out Ohio have also announced a partnership with Gamban, allowing all individuals in the state of Ohio to receive a one-year complimentary subscription to Gamban. For more information, please visit www.timeoutohio.com/gamban/.
Please note that Time Out Ohio is a third-party organisation and differs from the Time-Out bet365 feature.
For further details on how to register please click here.